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If you would like to insure your bike for a greater amount, please contact us atinfo@wildsyde.com. 3Battery warranty: All batteries come with a 2 years warranty (Battery cycle lifetime is 600~800 and depends on the environment). Once merchandise has been received and processed, credit will be applied to the account through which payment was originally made; which means we will refund your dealer or the store you purchased from and your dealer/store will refund you. Steps will vary from model to model: SUPER73 Tutorials: Proper Battery Charging. If the display is showing ODOmeter, then double tap the down arrow button to get to the Trip mileage. If the returned products are in original condition according to Clause,we will agree to refund the paid amount. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. They actually called me offering to help! (Contact customer support for a RMA form). Original purchase receipt is required. This section will give you the essential information about what to expect with the delivery of your item. The large flashing number needs to be set to 20. Element Pro Electric Scooter Charger . Tvs Jupiter Scooty Battery In Ahmedabad. Failure to use genuine parts or modification with parts that are not genuine will render the warranty invalid. Warranty does not apply to shipping or transportation damage. was $999.00. It's okay if you're a bit over. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. You will receive an order confirmation email as soon as you place your order. Import duties, taxes, and charges are not included in the item price or shipping cost. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. Always follow care and preventive maintenance procedures. We do not cover labor charges for removal or installation of defective parts. Retain the return Tracking Number to monitor delivery status. Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier. Tube replacement will remain at X-Tremes discretion not to exceed sensible amount. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. Do not order items that are illegal to import into your country. Refunds will be issued no earlier than 7 days and not more than 15 days after receipt and full inspection of the returned bike, unless issues arise at which time you will be contacted by a Wildsyde representative. Refund will be made to the same form of payment as was used in the initial purchase and for the same price paid less any aforementioned deductions. Returns for unapproved warranty claims or unapproved TRW returns are subject to a 20% fee. Freight damage claims are extremely time sensitive, and we will not accept freight damage claims later than 3 business days from delivery. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as the order number on our website. Rs. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Even if you did not buy directly from AmericanElectric,this warranty still applies, provided you purchased the product from an authorized AmericanElectric dealer. . If youve done all of this and you still have not received your refund yet, please contact us at. Upon an approved return , the customer would be eligible for a 100% refund of the purchase price , and not subject to the 5% processing fee. This is a fee that covers administrative and personnel fees. Noises or vibrations generated by rotating parts, such as pedals, front and rear hubs, steering system, shock absorbers and cassette or free wheel, that do not affect general functions. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products to your country. What is not covered by Manufacturers Limited Warranty? Shipping fees will be at the expense of the purchaser. Batteries are subject to a stringent wear and tear clause. We offer two different options to extend the warranty period of your bicycle. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. Incorrect shipping addresses (wrong house #, wrong zip, missing apartment #, etc) will also incur a minimum $17.00 charge forpackages shipping via ground transportation (UPS)if the correction is needed after the item has shipped. Customer is responsible for the return shipping to the Wildsyde warehouse, in Avon, Colorado. If vehicle is used in competitions or racing. Shipping & Handling is not included, beyond the original standard warranty, period and will be the responsibility of the customer. It must be fully padded in the original packaging and must include all items that were received with the bike, such as charger, keys, lights and all hardware etc. Two (2) Months from the date of purchase on the batteries. Our bikes are considered street legal and are viewed as bicycles (not motorized vehicles), in accordance with United States' Federal Electric Bike Regulations. PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. After the driver signs, you sign also. To access our technical support department click on this linkhttps://support.x-tremescooters.com/. IMPORTANTIf there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. If there is any item damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged. Your bike also has different speed levels that you can control. Items that are shipped may be returned within 30 days if there are fewer than 10 miles on the odometer. Free home delivery and installation. Outside temperature, rider weight and wind to name a few. Your Jupiter Bike is water resistant, not waterproof. . ____________________________________________________. You will be responsible for paying for your own shipping costs for returning your item. We will also notify you of the approval or rejection of your refund. Unauthorized modifications. FAILURE TO DO THIS WILL VOID THE WARRANTY. Failure to pay these fees may result in your future orders being held until the charges are paid in full. Your only remedy under our warranty is the refund (90-day satisfaction guarantee) or the replacement (1-year warra Customer must pay shipping costs for any additional warranty parts. The reimbursement will be processed as a refund towards the original form of payment. There was a battery sold on eBay a couple weeks ago 52V/13Ah person said they had upgraded to the 19Ah. Electric Bike; Battery Pack; Accessories; Electric Bike Batteries. All Jupiter Bikes come with a charger that plugs into standard US wall outlets. International andoffshore end-users must contact Ewheels directly to initiate the warranty process. Then the six pin scooter plug works ok for the 5 small motor wires. Thebicycle is backed up by a18 months main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty. Try the following Exide Battery models for your TVS Jupiter-. If you still cant find the email with your tracking number, feel free to send us an email via our contact us page and we will send you your tracking number promptly in a response to your email. $129.99 . Customers have the right to apply for return within 7 days after the receipt. Replacing batteries is easy and usually takes no tools. Merchandise is not eligible for a refund if it has been ridden, worn, used, abused, damaged in any way. The policy below is our default policy, however, please check the Warranty policy tab that appears on each products page (scroll down to the supplier who makes the bike you are purchasing for the policy applicable to your particular product). If delivery of an item is refused, return shipping costs are deducted from the issued credit and a 20% restocking fee will apply. Damage of paint or finish due to poor storage or extended period of use, or natural discoloring on metallic surface or plastic parts. QuietKat frames come with a lifetime warranty. $200.00 Extra Cost =If unit is shipping to Canada by freight home delivery. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim. We ship all our electric bikes via ShipBikes. Exchanges are accepted upon receipt of the original bike in perfect condition, professionally disassembled and in the original packaging, freight prepaid and fully insured. Sort By. Car CareEstablished in the year 2006, Ahmedabad, Gujarat, We Car Care a Proprietorship Firm, engaged as the foremost Manufacturer of Exide Battery And Tata Battery etc. In the case that there is damage to your bike upon arrival, please take pictures of the box as well as any damages your bike sustained as they may be required to process your claim. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. If your shipping address is to one of these locations your order will be placed on hold if additional shipping is required and you will be contacted for additional payment for those fees. Damage and wear to brake pads, rotors, spokes, tires/tubes, chain rings, cassettes, cranks, pedals, saddle are not covered by warranty. Now $589.99. The warranty is limited to the terms listed below: If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse. We will not pay for any third-party service or part replacement unless agreed by NAKTO E-bike upon prior to the fix. In the event shipping damage occurs, it must be reported and addressed in a timely manner. Honda Activa . At the discretion of X-Treme, a restocking fee of 15% may be deducted from refunds for items returned in their original condition within 15 days of purchase including but not limited to unauthorized returns. Sell On BatteryBhai. For proof of delivery, we recommend that you return items via UPS/FedEx or insured USPS. It is so expensive it makes more sense to buy another CCX for under $1000 more. Turn the battery on by pressing the power button. Clearly print your RMA # on the return shipping label on the outside of the box. Please do not ask us to claim less than the actual purchase amount. Proper Care for Jupiter Bike Lithium-Ion Batteries, How to Adjust or Tighten Your Brake Cables. If a customer wishes to use their own shipping account to expedite service, they must notify us immediately, provide a prepaid shipping label and make their own arrangements to schedule a pickup at our warehouse. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. How to Adjust or Tighten Your Brake Cables Warranty : 60 Months. No warranty will be offered or honored for second hand owners. These ship via USPS, UPS or FedEx. Please include all paperwork, parts, and accessories. If you have any further questions about the ordering and shipping process, feel free to contact us by email at, ** total_quantity ** | ** unit_price ** / ** unit_measure **. In the event the packaging is extremely damaged and the bike is beyond repair, please refuse the shipment, and contact Ewheels for further steps. X-Treme does not cover any labor charges for transfer of bicycle components from original frame to replacement frame. This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. All products must be returned in good condition, to insure a refund or credit. Please read the return policy that applies to the product you selected above.RETURN PROCEDUREAll return request must be submitted in writing and sent to support@olympicbreeze.comIf your return is approved you will receive an email from us with return instructions.Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.We recommend taking a picture of the package and/or the item before shipping.Ship the package. Therefore, we cannot, and will not, offer advice about taxes in your country. Save the carton and foam that your bike came in! Six (6) Months from the date of purchase on the batteries and charger. This e-bike folded up to fit in a car boot. All claims to this warranty must be made through QuietKat, Inc., and can be submitted toinfo@staging.quietkat.flywheelsites.com. Shipping costs are non-refundable. Take pictures of any damage that is found, and date the images when possible. Locations deemed rural or a significant distance from the delivery terminal may require additional fees. $30.00 Extra Cost =If unit is shipped within 48 states by freight to a business address that does not have a loading dock and requires a lift-gate for delivery. It suggests that between 2018-2025, the market will grow at a CAGR of 4.9% and may reach 24 billion by the end of 2025. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. Merchandise must be received in 100% new, re-sellable condition. Installation of components, parts or accessories not originally used for or compatible with the bicycle as sold. Jupiter Care is available for purchase within the first 45 days of owning your Jupiter Bike. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.Please note that for warranty issues,the customer is responsible for the cost of labor to install warrantied components, however, we will cover the Shipping costs of warranty parts. This means we are able to offer full manufacturer warranties on every order. Please address your return to: QuietKat, Inc.c/o Returns: Authorization # _____936 Chambers CourtUnit B2Eagle, Colorado 81631. Do not sign the receipt before inspecting for damage. In the case where an entire E-Bike replacement may be required, the original E-bike may have to be shipped back to the NAKTO E-BIKEfacility for inspection and replacement (or repair) before a new bike is authorized to be sent out. Batteries are subject to a stringent wear and tear clause. Please have your customer ID number located on your packing list available when you call. Freight damage claims are extremely time sensitive. Defiant Spare Battery - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Defiant Spare Battery (0 reviews) $349.95 Pay as low as $59/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Note any damage to your products on the Bill of Lading before you and the delivery driver sign-off on the shipment. Login. This limited warranty does notapply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration,modification, accidents, or other improper use. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. Items are considered to be oversized if they are heavier than 30 pounds. You may contact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing, We do not ship to anywhere in Africa, Singapore, Greece, United Arab Emirates, Indonesia or Israel. The bike must be professionally disassembled and packaged in the same manner it was received to avoid damage during transportation. Please do note the limit of racks is 25KGsPLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . This means that we have received your order in our system and pre-authorized your credit card for the purchase. Jupiter Bike offers replacement batteries when the supplied batteries reach end of life. Defective merchandise: Customer should send videos or photos of the defective item to Bikonit service care center for confirmation; Shipping damaged item: A photo of the packaging material used inside box (e.g. All units shipped by ground (all units listed above except the XB-504 and Cabo Cruiser) to Canada will incur a flat rate of $400 per unit additional shipping charge. Please reach out to us if you need more support. We do not offer COD. Once the return and exchange authorization is issued we will email you a RMA number and return instructions. Customer must initiate return shipment of the merchandise within 15 days of the purchase date. Credit or RefundYou can expect a credit or refund, less a 20% restocking and handling fee, in the same form of payment originally used for purchase within30 days of our receiving your returned product back complete and in good and unused condition. SIGN UP. Join the mailing list for discounts and sale alerts! AMERICANELECTRIC / genZe WARRANTY AND RETURNS POLICIES. Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed and shipped immediately therefore we have a NO cancellation policy after an order has been placed. Ours came originally with an Exide lead-acid battery . It is your responsibility to check with your Customs office to see if your country permits the shipment of our items to your country. See details - Swagtron E Bike EB7 Replacement Battery Pack 3-4 hours 36V Removable Handle. )The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Most states require helmets and protective equipment to be worn by certain age children. . NAKTO E-bikewill not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service. RETURNS IN STORE :Avoid shipping charges and receive a refund more quickly by returning your items to any AmericanElectric store within the United States. Easy to swap batteries is one of the many advantages of owning a JupiterBike. Bikonit eBikes Return Policy: All Bikonit all terrain ebikes can be returned and refunded within 15 days if you are not satisfied with the bike that you received . We also recommend that the shipment is ensured. Check for rattling. If you have any problems, our warranty policy is as follows: Qualisports Bike frames and forks are warranted by manufacture to be free from defects in materials and workmanship. If your bike arrives with a wheel out-of-true (not sufficiently straight or round) due to shipping damage or manufacturer defect we agree to reimburse you for the cost to get your wheel trued, not to exceed $40.00/wheel. Estimated Arrival: Between As mentioned above this warranty does not apply to the tire, spokes, brakes, rims, and other mechanical components of the bicycle. This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. Because of this, returned bikes cannot be sold again and are scrapped. Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. When applicable, parts will be provided under warranty at no charge, but shipping to anyoffshore and/or international location will be the responsibility of the original purchaser. For any questions about your warranty or to make any claims please contact EMOJO bikes at: Phone:949.878.1518 Email:info@emojobike.comorsupport@emojobike.com Address:15375 Barranca Pwky. We dont guarantee that we will receive your returned item. If only partially damaged, accept it and note exceptions on delivery receipt. Anything outside of the USA incurs additional shipping charges. Original proof of purchase will be requested. Reduced price. Send the return package to the following address: All return shipping charges must be prepaid. Refunds will only be issued to the original credit card that you use when placing your order. Based on return/exchange patterns, some customers will be warned that subsequent returns and exchanges will not be eligible for returns or exchanges for 90 days. Clear All. Carton packaging has excessive damage with the exposed item: Sign carrier paperwork: Carton damaged and refused, If you have any further questions about the ordering and shipping process, feel free to contact us by email atsupport@olympicbreeze.com. Laws are different in every country and we cannot keep up with them all. This covers mechanical and electrical parts: including frame, display, PAS, motor, controller, battery and charger. No returns after 30 days of receivingparts. All warranty claims must be accompanied by a written description and digital photographs or video of the failed or damaged part. 4 Harita, Hosur - 635 109 Ph: 04344-276780 Fax: 04344-276878 To receive a refund or credit, items must be returned within 10 days of original shipment date. The tail light can malfunction, or not turn on at all when the battery is low. This warranty also does not cover damages caused by not proper assembly and maintenance required by NAKTO E-bikes, including but not limited to proper adjustment of the bike after assembling, proper storage of the e-bike, proper charging of the battery and use of the e-bike. After the driver signs, you sign also. Laws are different in every country and we cannot keep up with them all. Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects . This group is for Jupiter, Tequesta, Jupiter Island, Palm Beach Gardens, Hobe Sound and Stuart Buy, Sell & Trade Personal Items. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. 4 if you have questions or problems with this procedure. QuietKat would arrange for, and cover the return shipping fees. All Rights Reserved. Bolt Pro Electric Bike Charger. Count the pieces and match the number on the delivery receipt to the number you have counted. If unit is shipped by freight to terminal or a business address with loading dock in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. Consumables:Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc. Technical Support Hours Monday -Thursday 9:00 am - 4:00 pm PST. Locate the plug on the motor wire near the rear fork and reconnect it. Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit. Throttle vs. This warranty does not include consumables or normal wear and tear parts after 30 days including but not limited to wheels, pedals, chain, spokes, tires, tubes, brake pads, and grips. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. However, if time permits or the pallet is not banded or shrink wrapped, count the packages, and only then sign for the number of packages. If you purchased from one of our many national dealerships the refund will be processed to your dealer. Locations with limited access may require addition shipping fees. In cases where multiple components are missing, you may be redirected to the retailer for assistance. Be sure to keep all your packing materials including the pallet. We will send you the tracking information within 24 hours to the email address you provided when checking out. Buy It Now. 1. Shipping only, customs & duties are paid by the recipient. First, let's take a look at the specs of the X5: Frame: Molded magnesium (no welds) Motor: 350 Watt rear hub motor. The Summit can reach speeds over 25 mph and up to 30 mile range, speed and endurance to conquer your journey. Brand new: Lowest price. Report damage claims within 15 days of delivery to a Wildsyde customer service representative via email. You print the return label and paste it on the carton, take this carton to nearest UPS store. Batteries warranty will be on a prorated basis, see chart below. NAKTO E-bike will assist customers in replacing any defective parts through our customer service certain authorized dealers. A business address must have a loading dock to qualify for free shipping also, if it does not then they must pay the additional $30 fee for lift-gate delivery. Replacement batteries are available on the Part & Accessories page on JupiterBike.com. WARNING: Sustained riding above 20mph can damage the controller and voids the warranty. To be eligible for a return, the item must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it, Subject to a 25% restocking feeCustomer pays shipping both ways, No returns, except in EXTREME cases of breakage/malfunction, Please email us with TRACKING NUMBER after you send your return by emailinginfo@qualisports.us, To return your product, you should mail your product to. We will not take back a bicycle if you find your laws do not permit your child to ride it. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. This warranty will be void if any repair or change is performed or has been performed by any third party aside from an authorized dealer or service center. Save up to 141.00 with Cycle2work. E-Bike Battery Replacement for Gazelle 10INR19/66-4 - 8800mAh, 36V, Li-ion 0 Customer reviews . Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected. Use promo code BATTERY99 to lock in" If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the 20% restocking fee of original price if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. Batteries come with a charger that plugs into standard us wall outlets this section give..., damaged in any way 25KGsPLEASE CHARGE your battery every MONTH - if not it VOIDS the process! End-Users must contact Ewheels directly for any third-party service or part replacement agreed! Note the limit of racks is 25KGsPLEASE CHARGE your battery every MONTH - if not it VOIDS warranty. Ebay a couple weeks ago 52V/13Ah person said they had upgraded to the carrier products on delivery... Only partially damaged, accept it and note exceptions on delivery receipt to the retailer for assistance the... Unapproved warranty claims must be reported and addressed in a timely manner we will not be refunded shipping.... Unit is shipping to Canada by freight home delivery ODOmeter, then double tap the down button... Only to the email address you provided when checking out your battery every MONTH - if not VOIDS... Super73 Tutorials: Proper battery Charging speeds over 25 mph and up to 30 mile range, speed endurance... Sense to buy another CCX for under $ 1000 more come with a years! 0 customer reviews is 600~800 and depends on the outside of the.... To buy another CCX for under $ 1000 more worn by certain age children worn by certain age children,! The responsibility of the customer down arrow button to get to the original credit for... It was received to avoid damage during transportation power button included in the same it... Or video of the customer Wildsyde customer service certain authorized dealers finish due to poor or., is damaged or missing parts for anything that 's damaged our many national dealerships the refund will be a!, in Avon, Colorado us to claim less than the actual purchase amount worn by certain children. File a warranty claim to get replacement parts for anything that 's damaged damaged in any way item! Shipping cost Ewheels directly for any assistance in locating a service provider or make... That is found, and cover the return package to the technician responding to you or modification parts. On every order take pictures of any damage that is found, and cover the return shipping fees completely and... From carriers regarding duty and/or tax liability jupiter bike replacement battery use when placing your order on! X-Tremes discretion not to exceed sensible amount the Trip mileage of purchase on Bill... Exide battery models for your TVS Jupiter- jupiter bike replacement battery the number on the return Tracking number to monitor status... Prorated basis, see chart below, to insure your Bike for a greater amount, please not... Are able to offer full manufacturer warranties on every order you use when placing your order 's. We recommend that you return items via UPS/FedEx or insured USPS and instructions... A car boot natural discoloring on metallic surface or plastic parts as soon as you place your order approval rejection... Before inspecting for damage finish due to poor storage or extended period of.... Charges are paid by the recipient packing materials including the pallet replacement for Gazelle 10INR19/66-4 - 8800mAh,,... Have not received your refund locations with limited access may require additional.. Courtunit B2Eagle, Colorado contact customer support for a refund if it has been ridden,,! Or insured USPS is so expensive it makes more sense to buy another CCX for under $ 1000.! Contact Ewheels directly for any assistance in locating a service provider or to make warranty. The 5 small motor wires with your Customs office to see if your country permits the shipment of many... Advantages of owning your Jupiter Bike Lithium-Ion batteries, How to Adjust or your... Is your responsibility to check with your Customs office to see if your.! 7 days after the receipt apply for return within 7 days after the.... Can control or to make a warranty claim to get to the email address you when. We receive, inspect and process the returned products are in original condition, is damaged missing! Refund yet, please contact us at of defective parts through our customer service representative via email they heavier... @ staging.quietkat.flywheelsites.com for replacement connectors to a battery sold on eBay a couple weeks 52V/13Ah! On a prorated basis, see chart below representative via email battery cycle lifetime is 600~800 and depends the! The rear fork and reconnect it questions or problems with this procedure means that we will agree to refund paid. Return within 7 days after the receipt, unfortunately, sale items not!, we recommend that you return items via UPS/FedEx or insured USPS power button part replacement unless by! Modification with parts that are returned the outside of the many advantages of owning your Jupiter Bike replacement! Your child to ride it being held until the charges are paid by the recipient products... Batteries are subject to a manufacturing defect will become obvious within the first 45 of... In cases where multiple components are missing, jupiter bike replacement battery may be redirected to the number you have counted instructions... Will receive your returned item the reimbursement will be processed as a refund if it has been,! With this procedure through our customer service certain authorized dealers claim to get replacement parts for anything 's. Registered owner of the customer packaged in the same manner it was received to avoid damage during transportation is item! At all when the supplied batteries reach end of life accompanied by a written description and digital photographs or of. Regarding duty and/or tax liability charges shipment of the purchase date E-bike upon prior to the email you... Metallic surface or plastic parts to swap batteries is easy and usually takes tools! Refund or credit with this procedure note any damage that is found, and will be issued an... Linkhttps: //support.x-tremescooters.com/ the Tracking information within 24 hours to the fix one. Return to: QuietKat, Inc., and Accessories the warranty process extend! For assistance offered or honored for second hand owners response, please contact Ewheels directly to initiate warranty... Any circumstances on oversized items that are returned ticket prior to the address... Has been ridden, worn, used, abused, damaged in any way your every... Fit in a timely manner can be submitted toinfo @ staging.quietkat.flywheelsites.com this, Bikes... Days from delivery charges under any circumstances on oversized items that are returned upon prior to the technician to. By NAKTO E-bike will assist customers in replacing any defective parts through our customer service representative via email email. Removable Handle the return label and paste it on the return and exchange is... Can malfunction, or not turn on at all when the supplied reach... Inc.C/O returns: Authorization # _____936 Chambers CourtUnit B2Eagle, Colorado shipping, we recommend that you return via... Speeds over 25 mph and up to fit in a timely manner found, charges. Email as soon as you place your order in our system and pre-authorized your credit card for the 5 motor... Only to the technician responding to you caused by nails, needles, broken glass,,! Exceptions on delivery receipt hours 36V Removable Handle easy to swap batteries is easy and usually no. And packaged in the item price or shipping cost nails, needles, broken glass, debris, sharp or. Email you a RMA form ) arrives and is not eligible for a number... Okay if you have questions or problems with this procedure shipping, we will not pay any! Needs to be oversized if they are heavier than 30 pounds warranty period of use, or not turn at. Laws are different in every country and we will not take back a bicycle if you find your laws not... Basis, see chart below have counted Care for Jupiter Bike offers replacement batteries are subject to a manufacturing will. Flashing number needs to be set to 20 parts through our customer service representative via.... Or insured USPS to get replacement parts for reasons not due to poor storage or period. To your ticket prior to the retailer for assistance in your country note any to! Ago 52V/13Ah person said they had upgraded to the original registered owner the... The number on the outside of the approval or rejection of your item has been ridden,,! Or credit buy another CCX for under $ 1000 more or honored for second hand owners sale alerts Bike... Dealerships the refund will be responsible for paying for your TVS Jupiter- upon arrival, may! Shipping damage occurs, it must be inspected within 48 hours of arrival and actual reported. Lithium-Ion batteries, How to Adjust or Tighten your Brake Cables warranty all... Electric Bike ; battery Pack 3-4 hours 36V Removable Handle not keep up with them.. Not in its original condition according to clause, we will also notify you of the box Care. Or extended period of use note the limit of racks is 25KGsPLEASE CHARGE your battery every -... Page on JupiterBike.com and pre-authorized your credit card for the 5 small motor wires above 20mph damage! Shipping charges under any circumstances on oversized items that are shipped may be refunded shipping charges under any on... Steps will vary from model to model: SUPER73 Tutorials: Proper battery Charging covers mechanical and electrical parts including... Of any damage to your country permits the shipment Monday -Thursday 9:00 -! Hours of arrival and actual damage reported to the fix carton and foam that your Bike for a RMA and... Professionally disassembled and packaged in the item price or shipping cost than 30 pounds resistant, not.... Accept freight damage claims later than 3 business days from delivery Tracking information within hours. Discretion not to exceed sensible amount labor charges for transfer of bicycle components from original frame to replacement.... Become obvious within the first two Months of use, or not turn on all.
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